{"id":2044,"date":"2021-04-19T17:58:45","date_gmt":"2021-04-19T15:58:45","guid":{"rendered":"http:\/\/thjjwyy.cluster030.hosting.ovh.net\/?post_type=lp_course&#038;p=2044"},"modified":"2025-03-11T17:20:59","modified_gmt":"2025-03-11T16:20:59","slug":"conduire-un-entretien-en-face-a-face","status":"publish","type":"lp_course","link":"https:\/\/controlc.fr\/index.php\/courses\/conduire-un-entretien-en-face-a-face\/","title":{"rendered":"CONDUIRE UN ENTRETIEN EN FACE \u00c0 FACE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"2044\" class=\"elementor elementor-2044\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-5ed15462 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ed15462\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7eb1bc28\" data-id=\"7eb1bc28\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-23c927c0 elementor-widget elementor-widget-text-editor\" data-id=\"23c927c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"detailles-objectif\"><span style=\"color: inherit; font-family: inherit; font-size: 1.75rem;\">Programme<\/span><\/div><div id=\"detailles-participants\"><h5>La pr\u00e9paration de l\u2019entretien<\/h5><p>Mise au clair du sujet, de l\u2019objectif et des arguments<br \/>D\u00e9finir son objectif en fonction des enjeux et des interlocuteurs<br \/>La pr\u00e9paration mat\u00e9rielle et psychologique<\/p><h5>Les diff\u00e9rentes phases de l\u2019entretien<\/h5><p>L\u2019accueil de l\u2019interlocuteur<br \/>Amorcer la discussion<br \/>R\u00e9pondre aux objections<br \/>G\u00e9rer le d\u00e9roulement<br \/>Prendre des notes<br \/>Conclure un entretien et en assurer le suivi<\/p><h5>Les techniques de communication \u00e0 mettre en \u0153uvre<\/h5><p>Le sch\u00e9ma de la communication<br \/>Le langage non-verbal de votre interlocuteur<br \/>L\u2019\u00e9coute et la reformulation<br \/>Etablir un dialogue constructif<br \/>N\u00e9gocier un d\u00e9saccord<br \/>Recentrer la discussion<\/p><h5>Les diff\u00e9rents types d\u2019entretiens<\/h5><p>Recueil d\u2019informations<br \/>R\u00e9solution de probl\u00e8mes, d\u00e9cisions<br \/>Entretien de suivi \/ compte rendu<br \/>Entretien de d\u00e9l\u00e9gation<br \/>Entretien de recadrage<br \/>Entretien d\u2019accueil<br \/>Entretien de n\u00e9gociation<\/p><h5><span class=\"fontstyle0\">Moyens techniques mis \u00e0 disposition<\/span><\/h5><p><span class=\"fontstyle2\">Supports d\u2019animation p\u00e9dagogique utilis\u00e9s en vid\u00e9oprojection.<br \/>Installations dans notre centre de formation : salles de formation \u00e9quip\u00e9es de tables, chaises, mur clair pour la projection, paperboard et\/ou tableau blanc ou num\u00e9rique interactif.<br \/>En cas de formation intra-entreprise, des installations \u00e9quivalentes doivent \u00eatre mises \u00e0 disposition par l\u2019employeur des stagiaires.<\/span><span style=\"color: var( --e-global-color-text ); font-family: var( --e-global-typography-text-font-family ), Sans-serif; font-weight: var( --e-global-typography-text-font-weight ); font-size: 15px;\">\u00a0<\/span><\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-0492b93 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0492b93\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-4fa4a89\" data-id=\"4fa4a89\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9697dd4 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"9697dd4\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/controlc.fr\/wp-content\/uploads\/2021\/07\/CONDUIRE-UN-ENTRETIEN-EN-FACE-A-FACE.pdf\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">La fiche formation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-dffc4b2\" data-id=\"dffc4b2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0d64c0e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"0d64c0e\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/controlc.fr\/wp-content\/uploads\/2025\/02\/ControlC-Tarifs-epp-2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nos tarifs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-e87486f\" data-id=\"e87486f\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-f016b0d elementor-align-center elementor-widget elementor-widget-button\" data-id=\"f016b0d\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/controlc.fr\/wp-content\/uploads\/2025\/02\/ControlC_planning-interentreprises_-comm_2025-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Le planning<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Programme La pr\u00e9paration de l\u2019entretien Mise au clair du sujet, de l\u2019objectif et des arguments D\u00e9finir son objectif en fonction des enjeux et des interlocuteurs La pr\u00e9paration mat\u00e9rielle et psychologique Les diff\u00e9rentes phases de l\u2019entretien L\u2019accueil de l\u2019interlocuteur Amorcer la discussion R\u00e9pondre aux objections G\u00e9rer le d\u00e9roulement Prendre des notes&hellip;<\/p>\n","protected":false},"author":6,"featured_media":6126,"comment_status":"closed","ping_status":"closed","template":"","course_category":[40,11,42,46],"course_tag":[],"class_list":["post-2044","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-accueil-communication","course_category-communication","course_category-efficacite-personnelle-professionnelle","course_category-management","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>CONDUIRE UN ENTRETIEN EN FACE \u00c0 FACE -<\/title>\n<meta name=\"description\" content=\"il s&#039;agit ici du programme de formation &quot;conduire un entretien en face \u00e0 face&quot;. Control c Melun organisme Qualiopi\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/controlc.fr\/index.php\/courses\/conduire-un-entretien-en-face-a-face\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"CONDUIRE UN ENTRETIEN EN FACE \u00c0 FACE -\" \/>\n<meta property=\"og:description\" content=\"il s&#039;agit ici du programme de formation &quot;conduire un entretien en face \u00e0 face&quot;. 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