{"id":1872,"date":"2021-03-30T20:58:25","date_gmt":"2021-03-30T18:58:25","guid":{"rendered":"http:\/\/thjjwyy.cluster030.hosting.ovh.net\/?post_type=lp_course&#038;p=1872"},"modified":"2025-03-12T11:26:06","modified_gmt":"2025-03-12T10:26:06","slug":"accueil-et-accompagnement-des-publics-difficiles","status":"publish","type":"lp_course","link":"https:\/\/controlc.fr\/index.php\/courses\/accueil-et-accompagnement-des-publics-difficiles\/","title":{"rendered":"ACCUEIL DU PUBLIC EN DIFFICULTE SOCIALE"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"1872\" class=\"elementor elementor-1872\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-6cdb0c5c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"6cdb0c5c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e0fb63c\" data-id=\"e0fb63c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3ef51e45 elementor-widget elementor-widget-text-editor\" data-id=\"3ef51e45\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"detailles-objectif\">\u00a0<span style=\"color: inherit; font-family: inherit; font-size: 1.75rem;\">Programme<\/span><\/div><div id=\"detailles-participants\"><p><strong>Accueil des publics difficiles<\/strong> <br \/>Diagnostic des probl\u00e9matiques d\u2019accueil des publics difficiles <br \/>El\u00e9ments du premier contact <br \/>Savoir accueillir <br \/>L\u2019impact des diff\u00e9rentes\u00a0 attitudes d\u2019accueil <br \/>La position professionnelle et les outils pour g\u00e9rer l\u2019agressivit\u00e9 et la violence <br \/>Rapports \u00e0 ses propres \u00e9motions et sentiments d\u2019ins\u00e9curit\u00e9 <br \/>Accueillir les \u00e9motions, rassurer et recadrer l\u2019usager<\/p><p><strong>La situation des personnes en difficult\u00e9 d\u2019insertion<\/strong> <br \/>Les difficult\u00e9s familiales, sociales, \u00e9conomiques, culturelles <br \/>La souffrance psychologique <br \/>Les addictions et comportements li\u00e9s <br \/>La honte et la culpabilit\u00e9 <br \/>Le rapport aux limites, aux contraintes, \u00e0 la frustration, \u00e0 l\u2019attente<\/p><p><strong>L\u2019accueil et l\u2019accompagnement<\/strong> <br \/>L\u2019empathie et la sympathie <br \/>La distance professionnelle dans la relation <br \/>La collaboration avec les coll\u00e8gues et partenaires <br \/>Les principales structures sp\u00e9cialis\u00e9es dans l\u2019accueil et l\u2019accompagnement des publics pr\u00e9sentant une <br \/>souffrance psychologique, des comportements d\u2019addiction<\/p><h4><span class=\"fontstyle0\">Moyens techniques mis \u00e0 disposition<\/span><\/h4><p>Supports d\u2019animation p\u00e9dagogique utilis\u00e9s en vid\u00e9oprojection.<br \/>Installations dans notre centre de formation : salles de formation \u00e9quip\u00e9es de tables, chaises, mur clair pour la projection, paperboard et\/ou tableau blanc ou num\u00e9rique interactif.<br \/>En cas de formation intra-entreprise, des installations \u00e9quivalentes doivent \u00eatre mises \u00e0 disposition par l\u2019employeur des stagiaires<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-006dd7f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"006dd7f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-bb32d3c\" data-id=\"bb32d3c\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-931bd7a elementor-button-danger elementor-align-center elementor-widget elementor-widget-button\" data-id=\"931bd7a\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/controlc.fr\/wp-content\/uploads\/2023\/03\/ACCUEIL-DU-PUBLIC-EN-DIFFICULTE-SOCIALE.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">La fiche formation<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-cb5d06e\" data-id=\"cb5d06e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-cffaffd elementor-button-info elementor-align-center elementor-widget elementor-widget-button\" data-id=\"cffaffd\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/controlc.fr\/wp-content\/uploads\/2025\/02\/ControlC-Tarifs-epp-2025.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Nos tarifs<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-ea2e713\" data-id=\"ea2e713\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8b01cb5 elementor-align-center elementor-widget elementor-widget-button\" data-id=\"8b01cb5\" data-element_type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/controlc.fr\/wp-content\/uploads\/2025\/02\/ControlC_planning-interentreprises_-comm_2025-2.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Le planning<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Programme Accueil des publics difficiles Diagnostic des probl\u00e9matiques d\u2019accueil des publics difficiles El\u00e9ments du premier contact Savoir accueillir L\u2019impact des diff\u00e9rentes\u00a0 attitudes d\u2019accueil La position professionnelle et les outils pour g\u00e9rer l\u2019agressivit\u00e9 et la violence Rapports \u00e0 ses propres \u00e9motions et sentiments d\u2019ins\u00e9curit\u00e9 Accueillir les \u00e9motions, rassurer et recadrer l\u2019usager&hellip;<\/p>\n","protected":false},"author":6,"featured_media":6131,"comment_status":"closed","ping_status":"closed","template":"","course_category":[40,11],"course_tag":[],"class_list":["post-1872","lp_course","type-lp_course","status-publish","has-post-thumbnail","hentry","course_category-accueil-communication","course_category-communication","course"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.4 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>ACCUEIL DU PUBLIC EN DIFFICULTE SOCIALE -<\/title>\n<meta name=\"description\" content=\"il s&#039;agit ici du programme de la formation &quot;accueil du public en difficult\u00e9 sociale&quot;. Contro C organisme Qualiopi \u00e0 Melun.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/controlc.fr\/index.php\/courses\/accueil-et-accompagnement-des-publics-difficiles\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"ACCUEIL DU PUBLIC EN DIFFICULTE SOCIALE -\" \/>\n<meta property=\"og:description\" content=\"il s&#039;agit ici du programme de la formation &quot;accueil du public en difficult\u00e9 sociale&quot;. 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